Home Appliance / Mobile Phone Technician

We are seeking an experienced and motivated Home Appliance Technician / Mobile Phone Technician to join our team in Auckland. The ideal candidate will have at least 3 years of hands-on experience in mobile phone repair and be committed to delivering outstanding service to our customers.

• Inspect, diagnose, maintain, and repair Samsung and other consumer electronic products including (but not limited to) home appliances and hand held devices.
• Adhere to Team Leader and Management guidelines and instructions to ensure premium service level is provided to customers and clients.
• Maintain a safe working environment with cleanliness in work area.
• Order spare parts promptly and manage stock in an efficient and accurate manner.
• Send daily reports, weekly reports and monthly reports to superiors when required.
• Maintain safe work practices and follow company protocols.
• Wear appropriate company uniform and maintain a professional appearance.
• Communicate effectively and respectfully with customers and teammates.
• Endeavour to complete all repairs on the same day the parts have been handed.
• Support the team in achieving technical and service KPIs.

• Minimum 3 years of relevant industry experience.
• Strong diagnostic and repair skills in electronics and appliances.
• A team player with excellent communication and customer service skills.
• Able to work independently and manage time efficiently.
• Fluent in English; other languages are a plus.

If you’re passionate about electronics and want to be part of a dedicated service team in Auckland, apply now. Please note that we are accepting applications for this role for 14 days only - applications received from 25th June 2025 and onwards will not be considered.