Clinical Administrator | Christchurchat Te Whatu Ora - Health New Zealand Waitaha Canterbury -

Christchurch

• Christchurch Health Campus
• Respiratory MedicinePermanent full-time position working 40 hours per weekHealth New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.About the roleWe are looking for an Administrator to join our Respiratory Medicineteam at Waitaha Canterbury.

• FINAL(tewhatuora.govt.nz)Key Responsibilities:Transcription Duties: Complete dictated letters (Listen > Type) within 3-5 days and ensure all written work is accurate.

Process and distribute outgoing correspondence within 24 hours of clinician sign-off.Customer Service: Provide excellent customer service to patients, clinicians, and other stakeholders whilst maintaining patient confidentiality and privacy at all times.Patient information: Responsibility for managing sensitive documentation, checking and updating patient demographics in the management system, and adherence to policies and guidelines for patient care.Outpatient Clinics: Booking coordination for specialised appointments, including outpatient clinics and procedures.

Key point of contact for clinical support.Patient Management System (SI PICS): As requested

• Use of SI PICS and other clinical systems for managing patient information and bookings, ensuring accuracy, timely data entry, and adherence to Planned Care (MoH) requirements.About youSkills and experienceEssential Skills & Qualifications:Excellent keyboard skills (50-70 wpm
• preferably via audible files/dictation), as transcription will be your main responsibility.Strong customer service skills with a people-focused approach.Proficient in data systems and able to quickly learn new applications.Excellent organizational, time management, and problem-solving skills.High level of accuracy and attention to detail, with the ability to meet deadlines independently.A collaborative team player with strong communication skills (both written and verbal).Intermediate to advanced proficiency in Microsoft Office (Word, Outlook, Excel).Demonstrated perceptiveness and a sensible and proactive approach in previous administrative roles.Desired Skills:Previous experience in a healthcare administrative role.Awareness and understanding of different cultural backgrounds.Knowledge of medical terminology and familiarity with the public hospital system, including patient management systems.Join our team in providing critical administrative supportto help ensure patients receive timely and high-quality care.

• suitability for the role.

• This assessment is not a formal or externally accredited test.
• It is used solely to support our internal decision-making process.
• All candidates are assessed using the same criteria to ensure fairness andconsistency.
• If you require any adjustments or accommodations to complete the assessment,please let us know in advance.Performancein this assessment will be considered alongside other application materials andinterview outcomes.

We are committed to a fair and inclusive recruitmentprocess and welcome feedback at any stage.Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand.

We welcome applications from our diverseMāori, Pacific, disabled, and rainbow communities.

• apply now.
• All applicationsmust be submitted through our online career
• s portal.

If you have anyquestions about the role, please contact Kerri McCarthy atKerri.McCarthy@TeWhatuOra.govt.nzWe will review applications as received and may proceedwith the recruitment process, before the closing date of this advert.