[ref. h06817] Faults Supervisor - Palmerston North - Wanganui

We have an exciting opportunity for a motivated and experienced Faults Supervisor to join our team in Palmerston North as part of our newly secured contract. This role is pivotal in ensuring the safe, efficient, and effective management of fault response activities across the network while providing critical technical support and planning assistance.

In this role, you will:

• Lead and support a team of technical staff, ensuring seamless daily operations and compliance
• Maintain and manage 1st and 2nd Response rosters to optimise resource allocation
• Organise and assign Standovers, Close Approach Permits, High Loads, 3rd Party Switching, GIS Checks, and Power Quality Investigation Recorder installations and removals
• Scope, plan, and coordinate people, equipment, materials, and sub-contractors to achieve efficient work outcomes
• Monitor working hours and fatigue management to maintain safety and productivity standards
• Be part of a faults roster to support staff after hours, ensuring response readiness

About You:

To be successful in this role, you will bring:

• Relevant trade qualifications and current practising licenses
• Proven experience in a supervisory role, managing technical or trade teams effectively
• A solid understanding of relevant Codes of Practice, Policies, Standards, Work Procedures, and the Safe Manual – Electricity Industry (SE-MI)
• Strong leadership, planning, and decision-making skills
• Excellent communication and interpersonal skills with the ability to influence and motivate
• A proactive approach to safety, quality, and continuous improvement
• Proficiency in Microsoft Word and Excel preferred

• Be part of a company that values safety, teamwork, and customer satisfaction
• Access to ongoing training and career development opportunities
• Join a team committed to safety, innovation, and positive energy solutions
• Competitive remuneration and professional development opportunities
• Well-being support, including in-house Peer Support Network (Kaitiaki) and EAP services
• A range of lifestyle and retail discounts
• The option to purchase an extra week of leave each year
• BP fuel cards to save on fuel

Northpower is an electricity and fibre network provider for Whangarei and Kaipara, with more than 60,000 connected customers.

We are one of the largest multi-utility contractors in New Zealand, servicing the needs of clients in transmission, distribution, generation, fibre, renewables, and commercial sectors. We have a reputation for excellence and innovation, providing commercially viable solutions for electrical and telecommunication design, construction, and maintenance requirements.

We have over 1,400 staff working together across 17 locations to keep the power on and the lights going for our customers.