Customer Service & Admin Assistant

Roofing Industries (a subsidiary of Vulcan Steel) is a New Zealand manufacturer of metal roofing and cladding products. With 15 branches nationwide, we provide reliable supply and localised service across the country.

About the Role

Monday to Friday, 7am-5pm, 40–45 hours per week.

What you’ll do:

• Process customer orders accurately
• Handle customer enquiries by phone, email, and in person
• Support front counter and showroom customers
• Assist with inward goods and product labelling
• Monitor stock and help keep work areas organised
• Support delivery, collection, and general customer enquiries
• Maintain accurate records and complete general admin tasks

• Experience in manufacturing, building supplies, trades, or warehousing (preferred)
• Previous experience in administration, customer service, or a similar role preferred
• Accurate order processing and general data entry skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Physically capable of lifting and handling products when required
• Organisation skills and attention to detail
• Reliable, punctual, and able to work as part of a team

• Great opportunity for someone looking to grow their career
• Secure, permanent role with guaranteed full-time hours
• On-the-job training and development
• Opportunity to represent a trusted New Zealand brand

Hands-on, reliable, and ready to work? Apply now.

You must be currently residing in New Zealand or have a valid work visa to be considered for this position.

We are committed to health and safety in our organisation. Due to the nature of this role & our business, a pre-employment medical and drug screen is part of the recruitment process for the successful person.