Retail Store Manager

Maximum Hours of Work Per Week: 40

Key Requirements: At least 2 years or more relevant experience.

At least Level 4 or above relevant qualification.

Key Responsibilities:

• Oversee the daily operations of the retail store to ensure efficient and profitable performance.
• Supervise, train, and manage staff to maintain high standards of customer service and store presentation.
• Monitor stock levels, coordinate with suppliers, and manage inventory orders.
• Handle customer inquiries, feedback, and resolve complaints professionally.
• Maintain accurate records of sales, staff schedules, cash handling, and store expenses.
• Implement store merchandising strategies and promotional displays.
• Ensure compliance with health and safety, employment, and operational regulations.
• Prepare operational and financial reports for management.
• Assist in rostering and workforce planning to meet store needs.
• Promote a clean, welcoming, and customer-focused store environment.