Administration Clerk

An experienced and detail-oriented Administration Clerk is required to support daily business operations. This position plays a key role in ensuring that administrative and logistical processes run smoothly and efficiently. The ideal candidate will be highly organised, proactive, and proficient in Microsoft Excel, which is essential for success in this role.

• Set up new customer and supplier accounts in internal systems
• Track and monitor international shipments to ensure timely delivery
• Assist with invoice processing, data entry, and document management
• Respond to and direct incoming phone calls and emails professionally
• Provide administrative support to the wider administration and customer service teams as required
• Maintain accurate records and files in both digital and paper formats
• Generate and maintain Excel spreadsheets and reports to support operational and financial tracking
• Contribute to the continuous improvement of administrative processes and systems

• Previous experience as an Administration Clerk or in a similar administrative role
• Advanced proficiency in Microsoft Excel (including formulas, pivot tables, data validation, and reporting)
• Proficiency in other Microsoft Office applications, particularly Word and Outlook
• Strong organisational skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• A team player with a proactive attitude and a focus on continuous improvement

Why Join Us

This role offers the opportunity to build your administrative career within a supportive and dynamic environment. You’ll be part of a team that values accuracy, efficiency, and ongoing improvement in all aspects of administration and logistics.