Service Department Customer Service Advisor
New Plymouth
Service Advisor – New Plymouth
Tasman Toyota is seeking a motivated and customer-focused Service Advisor to join our team in New Plymouth.
As the key contact between our customers and the dealership, you will play a vital role in ensuring exceptional service experiences, smooth repair processes, and the promotion of the Toyota brand.
Key Responsibilities * Meet and greet customers at their vehicles- Handle workshop enquiries and service bookings
- Write repair orders and follow Kodawari procedures
- Keep customers updated on vehicle progress
- Organise courtesy vehicles
- Estimate costs and timeframes for agreed work
- Gain authorisation for additional work
- Monitor and follow up on job progress to meet deadlines
- Help grow new business within the service department
- Promote the dealership and Toyota brand
- Complete all internal, online, and classroom training
- Work closely with Parts and Sales departments
- Maintain a clean, professional appearance
- Carry out reasonable requests from the Service Manager
New Plymouth
Please Quote Reference Number 13326
• Flexible and supportive work environment
• Monday - Friday, suited to school hours
• Great opportunity to work with a reputable & growing company
Customer Service Administrator Wanted!
Are you looking...
Private AdvertiserNew Plymouth
Cobb & Co. New Plymouth is seeking a Shift Manager to support the Restaurant Manager in ensuring the smooth and effective operation of our restaurant. The role involves leading and supervising front-of-house staff, ensuring excellent customer...
New Plymouth
About the role:
• Engaging with customers to ensure effective communication and excellent customer service satisfaction.
• The role requires you to help ensure the equipment is right for the customers project.
• Account Management for all existing...