Motel receptionist

Receptionist (Manukau City)

We are looking for a Receptionist to join our small and dedicated team. This role is all about delivering friendly, efficient customer service and creating a warm and welcoming atmosphere for our guests.

• Full-time role – minimum 30 hours per week (up to 40 hours depending on availability)
• Free staff car parking
• Rostered shifts, including evenings and weekends
• Availability required: Most shifts will be scheduled from 3:00 PM to 9:00 PM. Candidates must be available to work on Friday, Saturday, and Sunday evenings.
• Experience in Bank Reconciliation, Accounts Payable/Receivable, Monthly Accounts, or related financial tasks will be an advantage.

• Handle front office reception and administration duties
• Greet guests warmly and provide assistance with services
• Answer phone calls, emails, and in-person inquiries in a professional and courteous manner
• Administer reservations, cancellations, and no-shows in line with company policy
• Manage cash handling and process transactions accurately
• Provide general support to management as required

• Excellent written and verbal English communication skills
• Strong interpersonal skills and a customer-first mindset
• Proficiency in Microsoft Word, Outlook, and general computer literacy
• Previous hotel/motel experience is an advantage
• Highly organised, able to multitask, and remain professional under pressure
• Strong negotiation skills and the ability to think quickly
• Fit and healthy, with no conditions impacting job performance
• Resilient, detail-oriented, and committed to meeting deadlines
• Flexible with working hours, especially evenings and weekends

• Applicants must be legally entitled to work in New Zealand
• Only successful applicants will be contacted

Please apply online with a cover letter and CV, addressed to the Manager.