Duty Manager - Queenstown
Queenstown
Duty Manager - Queenstown Stores
Join Our Growing Team at Aotea Gifts!
Are you ready to step into an exciting and rewarding leadership role? Aotea Gifts, a proud Kiwi-owned business with stores across the country, is looking for passionate and dynamic Duty Managers to join our vibrant Queenstown CBD locations.
With decades of experience in New Zealand tourism, Aotea Gifts continues to thrive as a growing business, committed to providing exceptional, high-end customer service to visitors from all around the world. As we expand, we’re offering amazing opportunities for career growth and development.If you have a passion for delivering excellent service and leading a dedicated team, this is your chance to shine!
What We Offer:- Permanent, full-time role (40 hours per week) with a competitive salary.
- Training and development to help you grow both personally and professionally.
- Incentive opportunities to reward your hard work.
- A fun, fast-paced, and dynamic work environment where no two days are the same.
- The chance to be a part of a friendly, inclusive team that values relationships, teamwork, and mutual success.
- Take charge of store operations while on duty, ensuring the store runs smoothly and efficiently.
- Lead, mentor, and support the sales team, helping them to elevate their customer service skills.
- Ensure the store is adequately resourced and stocked to meet customer needs.
- Maintain high standards of store presentation and customer experience.
- Be flexible and adaptable, working across varying shifts in our 7-day operation.
- Excellent communication and organizational skills.
- A proactive approach to building strong customer relationships.
- The ability to make quick decisions in a fast-paced environment.
- A natural leader who enjoys mentoring and developing others.
- A minimum of 6 months of experience in the Tourism Retail Industry, with the ability to work flexible hours.
We’re not just a retail business; we’re a tight-knit family that’s passionate about our products and the customers we serve. We carefully train our staff to deliver an outstanding experience to visitors from all around the world, and we’re here to support you every step of the way in your career journey.
Ready to join us? If this sounds like the perfect fit, we want to hear from you!
Please send your CV and cover letter to yanlis@aoteanz.com.
We can’t wait to meet you and see how you can make a difference at Aotea Gifts!
Queenstown
valued members of our brand, that’s why we promise to treat each other with respect, help out one another, and always have each other’s backs."
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Queenstown
areas
Reports to
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Responsible for
Tap Room Assistants
Any part time/casual staff
Food/Catering/Event contractors
Main Duties
Beverage planning and control
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Queenstown
Physically fit and ready for a remote lifestyle
• Bonus: Duty Managers Certificate or beverage service experience
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