Operations & Admin Assistant
Since 2016, VAPELAB has set the standard for vape retail in Wellington and beyond. We’re more than a store; we’re a dedicated support system for New Zealanders choosing a healthier lifestyle. We pride ourselves on an inclusive workplace culture built on integrity and expert service.
We are currently seeking a motivated individual to fill the role of Operations & Admin Assistant. This role involves a combination of administrative, operational and retail sales duties and is best suited to someone who is positive, confident and motivated with a passion for customer service.Full training will be provided although some knowledge of vaping is preferable.
You will be required to work closely with our management team to provide administrative support. You should be highly motivated, have a strong work ethic and have outstanding organisational skills. Excellent written and verbal communication skills are essential as well as proficiency using computer software programs including Microsoft Office.You will be required to help keep our operational processes/procedures up to date, assist with inventory control, communicate with both customers and suppliers as well as other general administration tasks.
We are looking for someone who can:
- Communicate clearly and effectively with customers and contribute to the company’s values and culture of achieving a smoke-free New Zealand by 2025.
- Achieve personal sales targets by achieving excellence in customer satisfaction and assist in achieving store targets.
- Contribute and add value to the team by demonstrating a willing, ‘can-do’ attitude.
- Focus on attention to detail, diligence and maximising efficiency and time.
- Willingly adapt and learn new skills to grow personally and professionally within the organisation.
- Anticipate needs, self-manage and work under pressure during busy periods.
A passion for customer service, as well as excellent communication and interpersonal skills, are key to this role as we strive to offer clear, honest, comprehensive advice to our customers at all times.
You should be responsible, honest and well presented. Some experience in retail sales is preferred but not necessary.
We offer generous staff discounts for all employees and pride ourselves on a fun, safe and dynamic workplace. As we grow and evolve our aim is to provide opportunities to our team to come on that journey with us.
You will receive comprehensive and ongoing training to keep you up to date with all the latest and greatest products that hit our shelves.
Please attach a copy of your resume and cover letter to your application.
Applicants for this position should have NZ residency or a valid NZ work visa.