Motel Manager

Howick Motor Lodge currently look for a Motel Manager to join our team. Working hours is from 30 to 35 hours per week. Pay rate ranges from $30 to $32 per hour.

Required skills and attributes:

• Relevant qualification (at diploma level or higher) OR 3 years relevant work experience.
• Can be flexible with working hours, available to work on weekends and public holidays.
• Have good customer service and communication skills.
• Have strong organizational and time management skills.
• Have excellent problem-solving skills.
• Be responsible, reliable and can work well under pressure.
• Have ability to lead and motivate the team.
• Experience with online booking platforms is an advantage.

Job description:

You will organise and control the motel business to provide guests with satisfactory accommodation and good service.

Your main tasks and duties will include:

• Oversee all bookings and reception.
• Manage website and online booking platforms.
• Organise housekeeping, ensure the hygienic of all rooms and overall appearance of the motel both inside and outside.
• Provide local tourism information to guests, accommodate special requests if appropriate.
• Order supplies, organise maintenance and security measures.
• Keep record of sales and financial transactions.
• Obtain guest feedback, resolve any complaint and ensure guest satisfactions.
• Identify ways to retain and attract guests.
• Recruit, train, and supervise staff, ensure staff carries out all duties efficiently.
• Prepare roaster and find suitable replacements for staff absence.
• Ensure the motel comply with health and safety regulations.
• Perform any other related duties.

Applicants must have the right to work in New Zealand.

To submit your application, click Apply Now!!!