Auckland - Facilities / Security
This is a significant opportunity for someone to lead the development and delivery of a comprehensive conflict de-escalation programme across the Waitematā District focussing primarily on the Security Department but expanding the training to incorporate front line clinical staff.The primary objective of this role is to work along the Security Operations Manager with the support of the National Protective Services training team, to manage the overall de-escalation programme, to develop teaching and learning materials, deliver the programme, and to evaluate the programme’s effectiveness.The role will play a pivotal role in fostering a safe and respectful environment within the Waitematā district, positively contributing to the reduction of escalated conflicts and promoting effective resolutions.Key responsibilities:Develop and/or maintain national and local teaching and learning materials and resources to meet the specific needs and objectives of Waitematā.Deliver training using contemporary teaching and learning methods.Evaluate the effectiveness of the conflict de-escalation programme through participant feedback, assessments, and other evaluation toolsPrepare reports and presentations summarizing programme outcomes, achievements, for relevant audiencesAnalyse programme evaluation data to identify areas of improvement and implement necessary adjustments to enhance the programme's impactClick here to view the position description.About UsHealth New Zealand Waitematā provides health services to approximately 650,000 residents of the North Shore, Waitakere, and Rodney areas.
It has the largest population of any district health area.Our organisation values and promise statement – Best Care for Everyone - serve to inspire us to continuously improve to provide the best care possible to each and every person, and their family.For more information on living and working in Waitematā District, click here.About youTo be successful in this role you will demonstrate excellent relationship skills, and excellent oral, written and presentation skills.You will have proven leadership experience and will be highly motivated to be successful in the role. You will be ready to apply your skills and enthusiasm to supporting others to grow their knowledge and skills in order to support our services to deliver quality health outcomes.Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.
We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.How to ApplyTo apply please click “apply now.
Please include a copy of your CV and a cover letter, outlining why you are interested in the position and what skills and experience you have that make you an excellent fit for the role.All applications must be submitted through our online careers’ portal by 25 June 2025.
If you have any questions about the role, please contact Sarah Kneller – Recruitment Consultant via sarah.kneller@tewhatuora.govt.nz.We will review applications as received and may proceed with the recruitment process before the closing date of this advert.Job reference: WDHBEOISTO