Ward Clerk (Afternoon Shift) | Christchurch Health Campusat Te Whatu Ora - Health New Zealand Waitaha Canterbury -

Christchurch

• Christchurch Health Campus
• Gynaecology WardPart Time working 20 hours per week
• Monday to Thursday 4pm-8pm Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.About the roleWe are seeking a proactive and organised Ward Clerk to join our dedicated team.

• s interdisciplinary team to deliver high-quality patient care and ensure the efficient operation of the ward through accurate clerical and administrative support.As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3For further information about the administration and clerical pay equity settlement please follow the link below: Administration and Clerical Pay Equity
• Te Whatu Ora
• Health New Zealand Key ResponsibilitiesClerical and Administrative SupportProvide general clerical support to the ward team to a high standardMaintain accurate and up-to-date patient files and recordsManage incoming and outgoing documentation and communications efficientlyRespond to information requests within agreed timeframesArrange appointments and ensure ward documentation standards are metReception and CommunicationProvide a friendly and professional reception service for the wardHandle all telephone and in-person enquiries appropriately and respectfullyAct as a key communication link within the ward, ensuring timely and clear information sharingMaintain high standards of written and verbal communicationTreat staff, patients, and visitors with courtesy and professionalismAdmissions, Discharges and Data ManagementAccurately process documentation for patient admissions, discharges, and deathsEnsure all documents are stored securely and in accordance with medical records standardsUpdate patient and staffing information in relevant computer systemsGenerate reports and complete routine typing tasks with accuracyLiaise with the IT help desk as needed for system issuesQuality and Continuous ImprovementParticipate in ward quality initiatives and improvement programmesObserve and report unsafe work methods or potential risksEngage in learning and development opportunitiesSeek feedback and contribute positively to team culture About YouEssential RequirementsExperience with ward processing and Windows-based systemsCompetence in English at a satisfactory School Certificate level or equivalentWord processing, reception, or office administration experienceExcellent communication skills, both written and verbalAbility to work as part of a team and remain calm under pressureStrong organisational skills and attention to detailFlexible and able to manage multiple tasks effectivelyDesirablePrevious experience in a healthcare or hospital environmentWorking at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

• apply now.
• All applications must be submitted through our online career
• s portal.

If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nzWe will review applications as received and may proceed with the recruitment process, before the closing date of this advert.