Dispatch Team Leader
Wellington
We’re looking for an experienced Dispatch Team Leader to join our clients warehousing and logistics operation. In this role, you’ll take ownership of day-to-day dispatch activities—leading a team to ensure goods are picked, packed, and shipped accurately and on time.
You’ll play a key role in maintaining a smooth workflow, driving efficiency, and supporting continuous improvement within our fast-paced warehouse environment.
Key Responsibilities- Lead, motivate, and support a team of dispatch and warehouse staff.
- Plan and coordinate daily dispatch schedules to meet delivery deadlines.
- Monitor order accuracy, dispatch quality, and documentation compliance.
- Liaise with transport providers, drivers, and internal departments to resolve delivery or stock issues.
- Ensure compliance with health, safety, and quality standards at all times.
- Train and develop team members, conducting performance reviews and feedback sessions.
- Identify and implement process improvements to optimize dispatch performance.
- Proven experience in a warehouse or logistics environment, ideally in a supervisory or team leader role.
- Strong organisational and communication skills.
- Ability to work under pressure and manage competing priorities.
- Hands-on leadership style with a focus on teamwork and accountability.
- Proficiency with inventory management software and ERP systems
- Knowledge of health & safety and warehouse best practices.
To be considered for this role, you will need to be eligible to work in New Zealand, have a clean MOJ and pass a Pre-Employment Background Check.
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