eLearning Specialist

placeAuckland calendar_month 
This role is crucial for our mission to "enable the real estate industry's success." You will be the driving force behind the creation and rollout of the Trade Me Property Academy. This new initiative will position us as an industry leader in professional development.

Your work will directly support our core pillar of "Our industry engagement is the envy of our peers" by providing real value and education to our partner customers. This is an opportunity to build a new program from the ground up and make a significant impact on our business goals.

**This is a fixed term role for 6 months.**

**Here is what you can expect from this role:**
  • **Design & Development:** Work closely with the Industry Success team to identify critical training needs and new course opportunities. Using our platform, you will be responsible for creating course modules from scratch and bringing content to life in collaboration with the Product Marketing Specialist.
  • **Program Ownership:** Own the entire lifecycle of the Property Academy, including implementing learning pathways, certification systems, and accreditation mapping.
  • **Growth & Engagement**: Partner with the Product Marketing Specialist to drive platform usage with a goal of 1000 registered users and 500 monthly active users by the end of July 2026, with 40-60% of users engaging with our courses each quarter. This includes implementing all email communications, from initial launch to onboarding, engagement, and post-course completion.
  • **External Partnerships:** Proactively reach out to potential external partners to continue to grow and expand the academy's offerings.
**What you will bring to our team:**
  • Proven experience in the training and Learning and Development space, with a portfolio of building online learning modules and courses.
  • A collaborative and proactive mindset, with the ability to work independently to create content from scratch while also partnering effectively with the Product Marketing Specialist and Industry Success team..
  • Expertise in adult learning principles and instructional design, ensuring that our courses are engaging, effective, and achieve measurable learning outcomes.
  • Exceptional communication and networking skills that enable you to build relationships with both internal teams and potential external partners to grow the academy.
  • A natural ability to manage multiple projects and priorities, from content creation and accreditation mapping to platform communication and user growth initiatives.
  • Demonstrates a proactive and practical approach to integrating AI tools and methodologies into daily operations and strategic initiatives, fostering AI literacy and leveraging AI to enhance efficiency, problem-solving, and innovation.
  • Proven ability to collaborate effectively with leaders in Sales, Industry, Marketing, and Product to ensure deep alignment and integration of customer engagement and marketing strategies with business growth objectives.
  • Strong commercial acumen and business judgment, consistently focusing efforts on areas that drive growth, engagement, and customer loyalty and satisfaction.
  • Exceptional communication and interpersonal skills, with the ability to gain the respect and trust of individuals across all skill sets and levels of seniority
  • Comfortable working rapidly in sometimes ambiguous work environments.

**You'll have the best time working at Trade Me, and this is why:**

**#Flexibility:** Flexibility means different things to different people and we support you to find what works, including a home office set up and utilities allowance. We value team connection and come together in person on Monday and at least one other day a week.

**#Social:** Nothing beats getting together to have some fun and celebrate our success. Join us in the office on payday for company paid lunches. Regular Friday drinks and nibbles, annual Trade Me company awards, celebrations and more.

**#Learning:** Whether it's on the job, formal training, mentoring or something else, you'll grow with us from Day 1.

We know some candidates can be reluctant to apply for roles if they feel they don't 'tick all the boxes'. If you're excited about this opportunity, we'd still really like to hear from you so please send us your resume and a short cover note outlining the "Why".

Trade Me is an INZ accredited employer. We truly value diversity and embrace a flexible workplace where people are encouraged to achieve their potential.

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