Customer Service Officer

apartmentNew Zealand Post placeAuckland calendar_month 
CUSTOMER SERVICE OFFICER | PERMANENT | AUCKLANDSaturday only:
  • 08:45
  • 12:45Location: 15 Hardinge Street, Auckland$27.51 per hourImagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work.

Well, are you up for it?

If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.Working from our Hardinge Street branch, our Customer Service Officers deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone.

You'll champion our products and services, provide suggestions and access information for our customers.

Each day is busy and varied and will see you developing your problem-solving skills.

We're a lively bunch, with a diverse set of skills, but we all share one common goal
  • to contribute to the growth and prosperity of our beautiful Aotearoa.SHIFT AVAILABLE:Saturday only: 08:45
  • 12:45Day to day you will:Interact with customers whilst ensuring high levels of customer satisfaction.Keep an eye out for opportunities to improve the way we deliver our services.
Sorting and organising parcels (some heavy lifting is required)About You:To be successful in this role you will ideally have a background in customer service, retails skills or experience in mail/ parcel sorting.What we need from you: Proven previous experience in a customer facing roles Availability to work as and when requiredHave reliable transport to get to work on timeProblem solving skills
  • can you think on the fly and find the best outcomes?Administration and data entry skillsConfidence to interact with people from all backgrounds face to face, phone and emailWhat can we offer you?Learning and development opportunities to help support your career goalsA value's driven organisation that supports and respects its employeesA safe and secure work environment All applicants will be required to provide proof of their eligibility to work in New Zealand.

Any appointment will be subject to a satisfactory drug test and security check.

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