Administration Assistant, Respiratory Service

placeAuckland calendar_month 

Permanent full-time | Based at Middlemore HospitalCounties Manukau District| Health New Zealand Te Whatu Ora

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role:

Are you an experienced and motivated administration professional looking to make a meaningful impact? Join our dedicated Respiratory Medicine team at Middlemore Hospital, where you will play a vital role in supporting the coordination and delivery of high-quality respiratory services.

In this role, you will provide comprehensive administrative support to ensure smooth day-to-day operations within the department.

What You Will Do:

Respond promptly and professionally to telephone inquiries from patients and health professionals, including queries about procedure appointments
Coordinate and schedule clinic and procedure appointments in line with service requirements and referral management policies
Maintain accurate and up-to-date information on departmental tracking sheets

Monitor and update waiting lists on a weekly basis

Provide cover for administrative colleagues during leave periods, including booking and rescheduling appointments, checking phone messages, and actioning tasks accordingly

This is a full-time position, working 40 hours per week, Monday to Friday during standard business hours

About YouYou thrive in a fast-paced, dynamic environment and bring exceptional organisational skills to your work. You are confident in prioritising tasks, have a strong attention to detail, and deliver accurate, timely data entry. Your ability to manage a variety of administrative responsibilities will ensure success in this role.

Key skills and experience:

Previous administration experience within the health sector
Excellent verbal and written communication skills
Experience in hospital-based medical transcription or secretarial work

Strong organisational ability with proven workload prioritisation skills

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.

How to Apply:

To apply, all applications must be submitted through our online careers portal. For more information please contact Tangi Namulauulu in the Recruitment Centre on email tangi.namulauulu@middlemore.co.nz

Closing Date: 30th November 2025

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