Booking Administrator - Planned Care
Contract: Permanent, full-time
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we - re building a health system underpinned by partnership, equity, sustainability, whanau-centred care, and excellence.
About the role
Are you organised, detail-orientated, and passionate about delivering excellent service? We are looking for a Booking Administrator to join our dynamic and growing team in a newly developed role that plays a vital part in supporting surgical services across multiple hospitals in our district.
In this exciting role, you will be responsible for scheduling and tracking surgical patients, ensuring a seamless journey through our hospital system and private healthcare partners. You - ll be working with confidential patient data, so a high level of accuracy and attention to detail is essential.
Key Responsibilities:
- Schedule surgical appointments across various hospitals and external providers
- Accurately enter and maintain sensitive patient information
- Monitor and track patient pathways and appointment progress
- Liaise with internal teams and external partners to ensure efficient patient flow
- Use systems including Outlook, Excel and Qlik effectively for communication and data tracking
This is a full-time role working Monday - Friday. The full salary range is $75,201 - $83,092.
About our team
Our dedicated team consists of nurse coordinators and administrators working closely together to deliver planned care services, improving health and lifestyles of our population. Planning and scheduling pre-assessment appointments and surgery is the main focus of our work, providing our patients accurate pre-surgery instructions and dates and times of surgery.
We understand many of our patients can be anxious about their planned surgery; our team work hard at creating a smooth and efficient pathway. The Planned Care team work closely with many departments such as Medical Records, Outpatient Clinics, Perioperative Unit and Surgical Admissions, ensuring at each stage in the scheduling process everyone has the information they require.
About you
Skills and experience we are looking for:
- Proven experience in administration or scheduling
- Excellent verbal and written communication skills
- Strong proficiency in Microsoft Outlook and Excel
- A keen eye for detail and methodical approach to data entry
- Able to manage multiple talks in a busy and evolving environment
Join us in this evolving role and be a part of an essential service that supports patient care across the district. Apply now to be part of something meaningful and make a difference every day.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is - the weaving of wellness - . We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.
Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability.A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Maori, Pacific Peoples, and the Disability Community.
How to Apply
To apply please click- apply now.
- All applications must be submitted through our online careers
- portal by 21st May.
If you have any questions about the role, please contact lucy.britland@tewhatuora.govt.nz
We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.