Inside Sales Support

Transport Focused Sales & Service Role

• Fast paced, growing company
• Friendly, supportive culture
• Albany based role

Are you ready to combine your sales flair with top-tier customer service skills?

We're looking for a motivated Inside Sales Support team member to join our dynamic Sales team at Safety 'n Action, New Zealand's leading provider of Health & Safety training. In this full-time role, you'll play a key part in supporting our Transport division, helping to maintain and grow bookings, manage enquiries, and provide exceptional service to clients across the transport sector.

This is the ideal role for someone who thrives in a fast-paced environment, enjoys building relationships, and isn't afraid to pick up the phone to help secure a sale.

• Supporting the Transport Regional Managers across NZ with sales-related administration and lead management
• Managing and making bookings on behalf of Regional Managers and customers, ensuring accuracy and a seamless experience
• Responsible for achieving a portion of the team's revenue targets through proactive outbound calls and upselling to drive additional transport revenue.
• Handling transport training enquiries via phone and email with professionalism and warmth
• Assisting with outbound calls to follow up on leads, quotes, and booking opportunities
• Providing reporting and data insights to the Sales team and Management
• Contributing to the delivery of an excellent customer journey from enquiry to booking

• Has previous experience in a sales support, customer service, or education/training environment
• Is confident making outbound calls and following up on warm sales leads
• Is highly organised and detail-focused - juggling tasks is your superpower
• Thrives in a collaborative environment, but is also happy to take ownership of their workload
• Communicates clearly and professionally, whether it's over the phone, on teams, or email
• Is confident using Microsoft Office, CRM systems, and can pick up new tools quickly
• Loves solving problems and keeping customers happy

• Work with a friendly, high-performing team committed to safety and service
• Collaborative culture that values innovation and team work to get things done.
• No two days are the same - dynamic and fast-paced work environment
• Staff perks including MyBoost (discount program), birthday leave, and car parking
• Opportunity to make a real difference in the lives of transport professionals across NZ

Safety 'n Action and Axiom Training are part of the Aspire2 Group - one of New Zealand's largest education and training providers. Our mission is simple: to help ensure everyone gets home safe every day by transforming New Zealand's health and safety culture.

If you're ready to combine service excellence with a bit of sales spark - apply now with your CV and cover letter.

Only shortlisted candidates will be contacted.

Please Quote Reference Number 12485