Receptionist / Administrator
About Burlington Village
Burlington Village offers a vibrant lifestyle as part of Qestral Corporation Limited’s new-generation retirement communities. Located in Redwood, Christchurch, the village features architecturally designed homes and serviced apartments, with flexible service packages tailored to residents’ needs.
Residents enjoy outstanding amenities including an indoor heated pool and spa, cinema, bar, gym, hair salon, café, and restaurant within the Pavilion. Our lifestyle programme includes theatre trips, cultural events, and the award-winning TRILife Wellness Programme.With dedicated staff and modern facilities, we create a welcoming environment where residents thrive.
About the Role – Mo te Turanga
Burlington is a premium lifestyle village located in Redwood, Christchurch for the “young at heart” and as the village continues to expand, we are also looking to expand our team!
We are seeking an enthusiastic and bubbly person in our reception team at Burlington Village. This person is the first point of contact for all residents, contractors and guests inside our main building. The role will be on a 3 weekly rotating roster, covering 7 days per week 9am – 6.30pm. We are looking a part time person who can work full or part days, some weekends and be flexible to cover sick and annual leave.
There will never be a dull day at Burlington, as every day is full of variety for our residents and our staff!
Key Responsibilities- Provide a warm, professional welcome to residents, visitors, and contractors
- Act as the central point of contact for all enquiries (in person, phone, and email)
- Manage a busy reception desk, complete administrative tasks, reports, and general office duties
- Support communication across multiple departments
- Respond to emergency situations including attending resident homes when required
- Remain calm and follow procedures during busy times or high-pressure situations
- Responsibilities include being the Fire Warden for the main building
About You – Nga Korero Mou
We are looking for someone who is:- Friendly, patient, and respectful when working with elderly residents
- Highly organised with strong multitasking abilities
- Calm and composed under pressure in a busy environment
- A confident communicator (verbal and written)
- Proactive and able to take initiative
- Comfortable handling sensitive situations with professionalism and empathy
- Reliable and responsible, especially in emergency situations
- Previous reception or customer service experience (essential)
- Strong administrative and computer skills
- Ability to prioritise tasks and manage time effectively
The successful applicant will be given the opportunity to grow within a dynamic company in an exciting industry. Applicants for this position must have NZ residency or a valid NZ work visa.
About Us – Nga Korero Mo Matou
Burlington is proudly owned and operated by Qestral Corporation Limited, a leader in design-led, anti-institutional retirement living. We create communities that combine the best healthcare, wellness, hospitality, and technology.
Located in Redwood, Christchurch, Burlington offers architecturally designed homes, serviced apartments, and exceptional care services, including dementia care. Learn more about Qestral at http://www.qestral.co.nz.
To take up this exciting and rewarding role and be part of a team dedicated to providing the very best in new generation retirement living, please submit your CV and cover letter via Trade Me or Seek.