Service Centre Coordinator (Marton) Part Time
The role We have an exciting opportunity for an experienced administrator, with a flair for providing excellent customer service and administration support. We are looking for a permanent part-time Service Centre Coordinator (20 hours per week, Mon - Fri) to join our fantastic team in Marton.
We are looking for a person who demonstrates a sound knowledge of all aspects of administration and reception work, along with a well organised and level-headed approach. You will be required to manage a number of tasks and responsibilities at one time ,acting as the Marton office coordinator, so superb organisational skills are essential.
As the role is positioned at reception, you are the first person our customers see and talk to, so the ability to multi-task and be solutions focused is important. You will need excellent keyboard and processing skills to tackle large documents and excel spreadsheets.An understanding of budget reconciliation and managing financial records is an advantage.
In this front line customer service role, we are looking for someone who is positive and proactive with a 'can-do' attitude, whilst delivering first class customer service to Horizons external and internal customers. You will be required to:
- Meet and greet clients and customers
- Respond to internal and external enquiries via email, phone and face-to-face
- Review and update databases
- Create reports, manuals and other documentation
- Perform general administration tasks
- Keep the Service Centre running smoothly working with our assets and facilities team
- Support other departments
So, if you are a motivated customer service star with excellent attention to detail and have the ability to manage relationships with a range of different internal and external stakeholders, apply now!
Why should you apply? When you join us, you can look forward to a rewarding career full of opportunities to develop a positive and supportive work environment. We do this through:Positive focus on employee health, wellness and wellbeing.- Positive focus on employee health, wellness and wellbeing.
- Providing you with your birthday off, and an extra week leave after 2 years of service.
- Flexible family friendly work environment.
- Ongoing professional and functional development and opportunities across the organisation to grow, specialise or diversify your skills.
- A supportive and social work environment across the organisation.
- And for permanent staff life insurance, discounted healthcare premiums and subsidised eye examinations.
At Horizons Regional Council we work to make our region a healthy environment where people are thriving, including our staff.
Applications close at 5pm on Wednesday 14 January 2026. Horizons are an equal opportunity employer and are committed to ensuring we have a diverse and inclusive workplace so our people reflect the diversity of our region.