Assistant to restaurant manager and director

We are seeking a highly organised, proactive and reliable assistant to provide comprehensive administrative support to the restaurant manager and director.

About the role:

• This is a permanent full-time role based in Auckland City.
• Guaranteed working hours: 30 per week.
• Pay rate: $29 – $31 per hour, depending on experience.

• Liaise with kitchen staff, front-of-house team, suppliers, and other stakeholders to ensure the smooth workflow and operational efficiency for the restaurant director and manager
• Research and prepare reports, briefing notes and documents for menu planning and management meetings
• Maintain the director’s appointment diaries, schedule management meetings, and coordinate travel arrangements for the director
• Attend management meetings and act as secretary, taking minutes as required
• Process incoming and outgoing mail, manage filing systems, and assist in maintaining accurate records of stock levels, financial transactions, and supplier contracts
• Maintain the restaurant reservation system, including updating availability, assist the restaurant manager in processing online and phone bookings, and ensuring accurate booking records
• Convert verbal instructions and dictation from the restaurant manager and director into professional written documents, such as emails, letters, meeting minutes, and operational notes
• Provide administrative support in coordinating special functions, banquets, and private events, including preparing booking details, guest lists, and follow-up communications
• Support purchasing and supplier management through preparing orders, tracking deliveries, and maintaining supplier documentation
• Assist with marketing activities, including coordinating social media content, online review responses and preparing promotional materials
• Maintain confidential files and sensitive business information
• Provide general administrative support to maintain accurate documentation and records for cleanliness, health & safety, and restaurant presentation standards

• Proven experience(2 years) as a personal assistant, or in a similar administrative support role (hospitality experience is highly advantageous)
• A relevant bachelor's degree or higher may substitute for the required work experience
• Excellent written and verbal English communication skills
• Ability to speak and understand Chinese (Cantonese and/or Mandarin)
• Strong organisational skills with high attention to detail and the ability to multitask in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook), Google Map, and basic social media platforms

If you have what it takes, apply now!