Duty Manager

At Pizza Hut Church Corner, we are more than just a pizza place—we are a vibrant, team-driven environment where delicious food and exceptional service come together. We are looking for two dedicated Duty Managers who are passionate about leading a team, maintaining inventory and upholding quality standards.

About the Role - Duty Manager:

As the Duty Manager, you will be responsible for overseeing the day-to-day operations of our busy restaurant. You will ensure that all aspects of service run smoothly, maintain high standards of food safety, and foster a positive work environment. Your leadership will be key to delivering top-notch customer service and achieving our business goals. Your responsibilities will include:

• Motivate and lead a team of service staff to provide exceptional customer service.
• Oversee day-to-day operations, ensuring efficient workflow and high-quality service.
• Maintain a customer-centric focus, addressing customer concerns, and ensuring a positive dining experience for all patrons.
• Monitor and manage inventory levels, coordinate with suppliers, and ensure proper stock levels for smooth store operations.
• Assist in budgeting, cost control, and financial reporting to contribute to the restaurant's profitability.
• Create and manage staff schedules, balancing workload and optimising labour costs.
• Provide ongoing training and development opportunities for staff to enhance their skills and promote career growth.
• Assist with staff recruitment.
• Support overall business management and strategic planning.
• Prepare and maintain daily sales reports, cash reconciliation and petty cash.
• Promote menu items, create specials and undertake the necessary advertising.
• Ensure compliance with all Pizza Hut policies and local regulations, including health and safety standards.

Qualification, Experience, and Attributes Required:

• Proven experience of at least 2 years in a supervisory or duty manager role within the hospitality industry or a relevant level 5 or higher qualification.
• Strong knowledge of food and beverage operations, including inventory management and cost control.
• Excellent leadership and communication skills.
• Ability to work in a fast-paced environment and make quick, informed decisions.
• Knowledge of health and safety regulations.
• Excellent food hygiene practices.
• Exceptional customer service skills and a commitment to guest satisfaction.
• High standard of personal hygiene and presentation.
• Punctual, organised, and capable of multitasking with attention to detail.
• Team player with effective communication skills.
• Flexibility to work various shifts, including evenings and weekends.

Pay and Benefits:

• Full-time permanent employment.
• Minimum of 30 hours/week guaranteed.
• Hourly rate ranges between $26 - $31.00.
• Opportunities for professional growth.
• Flexible and balanced roster ensuring work-life balance.
• Friendly and supportive working environment.

Application Requirements:

If you are a results-oriented, hands-on leader with a passion for delivering exceptional dining experiences, we invite you to apply for the Duty Manager position at Pizza Hut Church Corner. To apply, please submit your resume and a cover letter detailing your relevant experience and why you believe you are the ideal candidate for this role.

Applicants must possess a valid work visa or NZ residency/citizenship. Please indicate your status in your CV. Sponsorship may be considered for the right candidate.