Customer Service Manager – Seafood Retail Shop
JUMBO SEAFOOD LIMITED Auckland
Customer Service Manager – Seafood Retail Shop
Location: Auckland, New ZealandPay Rate: $30–$50 per hour (depending on experience)
We are a busy and growing seafood retail shop in North Shore Auckland looking for an experienced and motivated Customer Service Manager to join our team.
Key Responsibilities- Manage daily customer service operations
- Lead and supervise retail staff
- Ensure excellent customer experience and satisfaction
- Handle customer enquiries, complaints, and feedback professionally
- Assist with staff training and performance management
- Maintain high standards of hygiene, presentation, and store operations
- Support stock control and sales activities
- At least 2 years of relevant work experience in retail, hospitality, or customer service management
- Strong communication and leadership skills
- Ability to work in a fast-paced retail environment
- Reliable, organised, and customer-focused attitude
- Competitive hourly rate of $30–$50
- Supportive and friendly working environment
- Opportunity for career growth and development
If you are passionate about customer service and enjoy working in a dynamic seafood retail environment, we would love to hear from you. Please send your CV and cover letter to apply.
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