Service Administrator

placeTimaru calendar_month 

FFP Canterbury Ltd currently have a fulltime permanent opening for a Service Administrator working from our Timaru Office. The role relates primarily to the administrative requirements surrounding the Building Warrant of Fitness process and related service tasks.

This is a busy role that provides a good variety of tasks. The ability to multi-task is paramount as per the demands of working in a fast-moving service environment. Experience in the fire industry is an advantage but we are happy to consider people from similarly fast-moving administration-based roles looking for a change in direction.

The role will include but is not limited to -
  • Servicing incoming calls and emails.
  • Liaising with clients, service providers, and local authorities.
  • The administration of compliance documentation - outbound & incoming.
  • Client management – New and existing.
  • Invoice preparation.
  • Assisting other team members and departments when required.
  • Document control and System Maintenance.
  • Assisting in any ad-hoc project work driven by the other business units.
The Ideal candidate should possess the following attributes:
  • Prior experience in a similar role.
  • A sound knowledge of computer applications is a must.
  • Great attention to detail.
  • Be able to work well to tight deadlines.
  • Be dependable, confident, responsible, trustworthy and an excellent communicator.
  • Self-motivated and enthusiastic.
  • Be a multi-tasker and have the ability to respond to change.
  • Outstanding customer service skills and the ability to work in a team environment.
In return we offer:
  • Job Security.
  • Competitive remuneration.
  • Employee Assistance Program.
  • Profit Share*
  • Health Insurance*
  • Time bound contractual conditions apply to profit share and health insurance.

This role is open to New Zealand Citizens as well as Permanent Residents who are currently residing in Timaru or the surrounding areas. There is no need to apply if you do not meet this criteria, as your application will not be considered.

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