Service and Maintenance Coordinator
PLAN, SOLVE, and SUCCEED
Looking for a role with variety, daily challenges, and the opportunity to apply your planning and problem-solving skills while working with great people? This is it.
We’re on the lookout for a mentally agile Service Coordinator—someone who thrives in a busy role, communicates with confidence and professionalism, and can quickly absorb technical and mechanical knowledge. You’ll take pride in managing resources and stakeholder relationships to keep operations running smoothly and customer satisfaction consistently high.
About the Role
This is a dynamic, Monday to Friday position (7:00am – 3:30pm), where you’ll take the lead in scheduling and coordinating the service and maintenance of large-scale mechanical equipment. You'll work closely with both customers and a skilled field service team to ensure jobs are planned, prioritised, and executed efficiently.
Your day-to-day will include:- Scheduling service and maintenance appointments for a team of 4 field service technicians
- Communicating with customers regarding their service and maintenance needs
- Preparing draft quotes for potential new clients
- Assisting the Service Manager with overflow and workflow management
- Ordering and receipting parts, tools, and other inventory
- Performing general office administration and coordination duties
What We’re Looking For
To succeed in this role, you will bring:- Strong planning, organisational, and multitasking abilities
- Clear and confident communication skills
- A professional approach to client engagement
- A willingness to learn technical and mechanical concepts
- A positive, solutions-focused attitude
- Adaptable IT skills and the ability to confidently navigate new platforms and technologies
- A supportive, down-to-earth team with strong values
- A stable business with ongoing opportunities for learning and growth
- Early start and finish times, giving you more time back in your day
- A hands-on role where you can truly make an impact
If you're ready to take on a new challenge with variety, responsibility, and purpose, we want to hear from you.
Make your move for positive change today – apply now.