Assistant Retail Manager - Part Time
We love helping people prepare for a new arrival, update their toddler’s wardrobe or finding that special birthday gift.
We are now on the hunt for an assistant retail manager to lead the day to day operations in our Palmerston North store and provide oversight of our digital customer experience. This is a hands on short term contract role while the current retail manager steps away from day to day management to concentrate on several short term projects.Approx 24 – 30 hours per week on a rotating roster that includes some weekend shifts
What the role involves:Managing daily operations of the store through liaising with the store owner / manager. Lead & inspire the sales team, achieving revenue targets and maintain a high level of customer experience with warm friendly child centred service at its heart.
Fostering a connection with customers and their families through the celebration of their little one's milestones.
Nurture a fun, positive team culture. Take responsibility for the store’s presentation through planning & building in store displays & promotions. Monitor sales trends and provide feedback on optimising stock
Liaising with the back office admin staff and ensuring a seamless flow of incoming stock movements and product listings. Organising the stock room & overseeing the digital customer experience and the dispatch of online orders.
What you bring to the role: Energy & enthusiasm
Strong customer service skills, with experience in retail, hospitality or customer serviceConfident sales person, who can lead and guide a team
Take pride in running a well presented store, with an eye for detail
Excellent organisational skills
Ability to think on your feet and be a creative problem solver
Patience & understanding when dealing with babies & young children
What we offer:Working with a small supportive close knit team in a locally owned small family business environment where every team member’s contribution counts in a community of mostly small locally owned business.
Variety to your working day, with some flexibility to your working week to ensure a healthy work-life balance. Connection with a variety of people from all walks of life in a special time in their lives. Rotating roster with regular weekends off and very limited late night or statutory holiday opening.