Food & Beverage Attendants x 2 - Holiday Inn Queenstown Frankton Road
Hospitality Professional - Food and Beverage Attendant x 2
USAR QUEENSTOWN LTD T/A HOLIDAY INN QUEENSTOWN FRANKTON ROAD
Queenstown, Otago
Waiting Staff (Hospitality & Tourism)
Full time - minimum 32 hours per week
$25.00 – $28.00 per hour
Are you a hospitality professional with a passion for exceptional service and leadership? Holiday Inn Queenstown Frankton Road is seeking two dynamic and experienced Food and Beverage Attendants to be part of our vibrant dining and bar operations.
About Us
Nestled in the heart of Queenstown, Holiday Inn Queenstown Frankton Road offers breathtaking views and a warm, welcoming atmosphere for guests from around the globe. Our restaurant and bar are central to delivering an unforgettable guest experience, and we need skilled food & beverages professionals to help us elevate our offerings
What will I be doing?
We are looking for Hospitality Professional - Food & Beverage Attendants. As a Hospitality Professional, you will be a specialist in the Food & Beverage department. You will also be a generalist in all entry-level front of house and back of house roles.
In your new role you will be responsible for engaging our guests during their visit and ensuring brand service standards are met to the highest quality. Reporting to the Restaurant Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment.
Specifically, you will perform the following tasks to the highest standards:
- Provide a-la-carte and/or buffet style service in line with the IHG Brand Standards
- Receive orders and serve customer requests completely in a timely manner
- Understand menu content, any menu changes, and promotional activities
- Keep your service area clean, tidy, and well-prepared
- Efficiently manage the proper settlement of all customer accounts
- Answer guest queries in a polite and helpful manner
- Set up for an outlet or event space in accordance to required operations
What are we looking for?
In your new role, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Friendly, positive, energetic disposition
- Passion for Food & Beverage
- Committed to delivering exceptional guest service
- Motivated to learn new skills and techniques
- Smart and tidy, in appearance
- Positive and willing to participate on a team and work with a winning attitude
- Flexible, reliable, and responsive to a range of work situations
- Prepared to manage a variety of customer types, inquiries, and complaints
- Previous food hygiene experience
- Electronic ordering systems experience
- Cash handling experience
So, join us and you’ll become part of our hotel family.
What We Offer- Competitive remuneration and benefits package.
- Opportunities for professional development and career growth.
- A supportive team culture in a stunning Queenstown location.
- Discounts on hotel stays, dining, and other IHG properties worldwide and Sarin Hotels Group in New Zealand.
Please note that we are hiring this asap so once applied and shortlisted you might receive a call / text message / email to appear for interview.
Applicants for this position should ideally have New Zealand residency or a valid New Zealand open work visa.