Customer Success & Shop Coordinator
- 1 Year Maternity Cover Contract: Monday - Friday
- Customised Apparel & Promotional Products
- Join the friendly team at Fully Promoted Auckland CBD
We're a small, busy team in Auckland's CBD that helps businesses look great. We take plain apparel and promotional gear and turn them into branded masterpieces. We're looking for a reliable, "all-in" person to be the face of the shop and the engine that keeps our orders moving.
The Role
This isn't just a "sit behind the desk" job. You'll be the bridge between our customers and our production team. One minute you're helping a local business choose the right hoodies, the next you're checking the quality of a 100-item order or solving a delivery puzzle.
This is a 1 year Maternity Cover contract with the potential to stay on board at the end of this period.
What you'll actually be doing:- Managing the Shop: Greeting customers, answering the phone, and providing expert advice (and quotes) on our products.
- Driving Sales: Keeping in touch with our regular clients and finding new ones who need our help.
- Keeping things Moving: You'll oversee up to 40 jobs at a time. You'll make sure the designs are right, the stock is ordered, and everything stays on schedule.
- Problem Solving: If a shipment is late or a logo looks wonky, you're the person who steps in to fix it with a "can-do" attitude.
- A People Person: You love talking to customers and making sure they walk away happy.
- A Master Multitasker: You're the person who always has a "to-do" list and actually finishes it and has a great attention to detail.
- Tech Savvy: You're comfortable with computers. (If you know CorelDRAW or design software, that's a huge plus, but we can teach you!)
- Reliable: You're someone who takes ownership of your work and doesn't need a manager hovering over your shoulder.
- Location: 171 Hobson Street, Auckland CBD
- Hours: Mon - Fri, 8:30am - 5:00pm
Sound like you? APPLY NOW with an up to date CV and Cover Letter.
(Note: You must be eligible to work in NZ to apply.)
Please Quote Reference Number 16817