Venue Manager / General Manager

placeAuckland calendar_month 

This is a hands-on leadership role where you’ll oversee day-to-day operations, lead and support the team, and help continue building the venue’s strong reputation for great food, atmosphere, and service.

About the role: Oversee all aspects of daily operations, including service, staffing, and customer experience.

Lead, motivate, and manage a high-performing front-of-house team.

Create and manage rosters in line with wage cost KPIs.

Manage stock control, supplier relationships, and ordering.

Work alongside the kitchen team to ensure smooth service and consistent quality.

Oversee marketing and promotions, including social media, events, and menu updates.

Maintain and improve systems, SOPs, and service standards.

Liaise with owners to achieve business goals and KPIs.

About you: Proven experience in a similar management role (Venue Manager, General Manager, or Senior Duty Manager).

Strong leadership and communication skills.

A hands-on approach and the ability to motivate and lead by example.

Excellent organisation and time management skills.

LCQ and Manager’s Certificate (or the ability to obtain one).

A genuine passion for hospitality and customer experience.

What we offer: Competitive pay (based on experience).

A supportive and collaborative team environment.

Autonomy and input into the business direction, marketing, and events.

A role you can truly make your own in a respected, community-focused venue.

If you’re ready to take the next step in your hospitality career and want to be part of a team that values quality, people, and consistency — we’d love to hear from you.

To apply: Send your CV and a short cover letter to warkworthhotel25@gmail.com

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