Dental Receptionist
We are seeking an experienced Dental Receptionist/ Dental Assistant to join the team at our South Auckland Dental Centre. We are a busy, friendly suburban dental practice.
This position is Part-time. Tuesdays, Wednesdays, Thursdays and Fridays, however, additional hours will be required at times, so flexibility is a must.
Duties in the practice include the ability to work in the front office and assist the dentists/hygienist in the clinic. We are also looking for applicants with additional skills and attributes listed below.
Skills and Attributes:
At least 2 years of dental or Medical experience in reception preferred
Excellent communicator
Highly efficient and organized
Proficient with Microsoft Applications e.g. Word and Excel
Proficient with Exact Software or any medical software platforms
Team player
Work under pressure
Responsibilities and what you'll be doing
Scheduling patient appointments
Overseeing a patient database
Patient confidentiality
Management of accounts receivable and accounts payable
Liaise with patients, dentists, and other dental specialists
Organizing stock and orders
Greeting and welcoming patients in a courteous and professional manner
Managing patient appointments, ensuring optimal workflow
Handling patient enquiries and addressing concerns with empathy and care
Maintaining accurate patient records
Providing general administrative support as needed
What we're looking for- A background in reception or customer service, ideally within a healthcare setting
- Strong interpersonal and communication skills, with the ability to interact with patients and colleagues in a warm and professional manner
- Excellent organizational skills and attention to detail to ensure accurate record-keeping and efficient workflow
- A genuine interest in the healthcare industry and a commitment to providing exceptional patient care
- Please apply in writing with your CV and cover letter to brownsroaddental@gmail.com