Renewals Manager

We are seeking a highly capable Renewals Manager to join our Gisborne team.

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

**Ko te take ka parekareka e koe ki te mahi ki konei | Why you will enjoy working here**

Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:

• Free access to Marram health care benefits and discounted holiday homes
• Discounts for Samsung, PB Tech, Gym memberships and more!
• $500 bonus for current employees who refer a friend to Downer
• Progression and development programs on offer including our inspiring leader's programme for top performers

**Te kowhiringa | The Opportunity**

This role will oversee the end-to-end renewals process - from early identification and prioritisation through to post construction testing and review, ensuring optimum outcomes are achieved for our clients, stakeholders, and communities.

Key Responsibilities:

• Develop, track, and optimise annual and multi-year renewals programmes to achieve KPIs and minimise customer impact
• Manage and optimise programmes within a Network Outcomes Contract (NOC) environment, with a strong understanding of integrated planning, outcome-based delivery, and investment optimisation across work categories
• Champion risk-based programme management by identifying high risk sites early, mitigating weather and customer impacts, optimising renewals for best whole of life outcomes
• Lead the use of RAMM and digital data management systems, ensuring data integrity for programmes, reporting, and as-built records in line with Waka Kotahi standards
• Review claims, track budgets, and apply strong commercial acumen to manage variations, costs, and revenue within renewals programmes
• Provide accurate progress reports, validate construction programmes, and ensure high quality as built and completion documentation
• Champion safety and environmental best practices across all renewals, embedding a culture of safe and responsible behaviours

**Nga pukenga matua | Important Skills**

We are looking for someone with strong project management capability, technical knowledge of road construction and renewals, and a collaborative leadership style. You will also bring:

• Proven experience delivering renewals within a NOC environment, with the ability to adapt to evolving IDC requirements
• Technical and digital competence, with experience managing and auditing data quality in RAMM and as-builts
• Strong commercial and financial acumen, including experience managing claims, variations, and cost/revenue tracking
• A proactive, risk-based mindset, with proven ability to optimise programmes and minimise disruption to customers and communities
• Communicate clearly and confidently across all levels of the business

**Ko wai matou | Our Organisation**

Want to know more about what it is like to work at Downer? Then head to our People Site here!

**Me pehea ki te tono | How to apply**

*If this sounds like the opportunity for you, click Apply Now to submit your application! The reference number for this role is 723997*

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.