Business Manager | Funeral Director
Standard hours are 9am - 4pm, Monday to Friday
- Competitive hourly rate + KiwiSaver + free parking
- Rotating on-call roster for weekends and holiday periods
We're proud to be partnering with Exit Funeral Services to bring a Business Manager / Funeral Director onboard to join their Dunedin based team in this newly created position. This role has become available as the Business Director plans to bring a Business Manager & Funeral Director onboard to manage the day-to-day operations of the funeral home including managing a small but dedicated team.
EXIT FUNERAL SERVICES:
Exit Funerals Dunedin is a respected and locally owned funeral service dedicated to providing compassionate, dignified, and professional care to the people of Dunedin and the wider Otago region. We believe in honouring lives with respect and sensitivity, and we are committed to supporting families during one of life's most difficult times.Exit Funeral Services offer a number of different service options; Direct Cremation, Intimate Farewell, Private Funeral Service, Personalised Funeral Service, Burials including Natural Burials.
BENEFITS:
- Competitive hourly rate + KiwiSaver
- Free on-site parking + pool vehicle use
- Supportive and tight knit team in an inclusive environment
THE ROLE:
Reporting to the Business Director, the successful candidate will be responsible for overseeing all aspects of the funeral home operations, employee and business performance management, implementing promotional strategies and developing and maintaining strong relationships with various community stakeholders whilst maintaining the highest standards of care and services.
RESPONSIBLITIES:
- Lead, mentor, and support staff to maintain a professional and collaborative team environment.
- Oversee recruitment, onboarding, and ongoing training to ensure high standards of service and care.
- Manage staff rosters and on-call schedules and facilitate regular team meetings to maintain clear communication and coverage.
- Provide compassionate guidance to families and whanau, respecting cultural and religious wishes throughout the funeral planning process.
- Coordinate all funeral logistics including transfers, viewings, services, and final arrangements with precision and care.
- Ensure compliance with legal and health regulations, manage documentation and deceased care, and offer post-service support to families.
SKILL SET:
- Proven experience in team leadership and business operations; senior funeral directing and management experience is preferred but not essential — training will be provided for the right candidate
- Compassion and cultural sensitivity, with respect for diverse cultural and religious beliefs surrounding death and funerals
- Excellent written and verbal communication skills, with the ability to build rapport with people from all walks of life
- A high level of empathy and professionalism when supporting grieving families through emotionally challenging situations
- Strong organisational and time-management skills, attention to detail, and the ability to remain calm under pressure
REQUIREMENTS TO APPLY:
- Must be available 1 weekend per month on-call & and for rotating on-call roster for Easter, Christmas and New Years.
- MUST hold a clean and current New Zealand's driver's license.
- Background checks will be completed at the final stages of this recruitment process on the preferred candidate.
READY TO APPLY?
If you know this role matches your skillset and you are looking for a change hit APPLY NOW!
To find out more or have a confidential chat you can contact Alicia via her contact details: Alicia - 027 752 8466 / alicia@platinumrecruitment.co.nz
Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered.
Platinum Recruitment is proud to be a member of Te Uru Tangata Centre for Workplace Inclusion and believes in equal opportunities for all. We actively promote diversity and inclusion in all our recruitment processes.