Accounts Receivable Specialist
- Are you ready to take your career to the next level?
- Are you ready to unleash your potential and join an unstoppable team?
NPDL is part of The Wonderful Company headquartered in Los Angeles, CA. Its other companies include FIJI Water, Justin and Landmark Vineyards, Vintage Nurseries, Wonderful Citrus, Wonderful Pistachios, Teleflora, POM Wonderful and Suterra.
Job Description
As our Accounts Receivable Specialist, you’ll play a vital role in keeping our business moving forward! You'll be responsible for ensuring we receive timely payments for our goods and services, while accurately recording every transaction. You'll take charge of securing revenue by verifying and posting receipts, investigating and resolving discrepancies, and making sure every dollar is accounted for with precision and pride.
Here is what you will do:
- Take ownership of customer collections, driving swift resolutions to meet and exceed weekly collection targets.
- Investigate and process customer claims related to invoice payments, ensuring accurate and timely reconciliation.
- Tackle chargebacks, returns, and shipment discrepancies with precision and a solutions-focused mindset.
- Build and maintain a proactive communication rhythm (phone and email) with customers to accelerate payments and resolve outstanding issues.
- Deliver detailed weekly reports on account aging, highlighting challenges and proposed solutions.
- Connect with customers via calls and emails to update accounts, resolve concerns, and strengthen relationships.
- Provide detailed spreadsheet analysis and insights for key customer accounts to support strategic decision-making.
- Support audit processes with comprehensive research and documentation when needed.
- Produce weekly cash receipts forecasts to help drive accurate cash flow planning.
- Collaborate closely with our Shared Services Team in Fiji to ensure smooth receipt allocations and follow up with clients on remittances when necessary.
Qualifications
Here’s what you’ll bring to the table:
- Solid experience in an Accounts Receivable role (or a strong passion and foundation to hit the ground running!).
- A sharp eye for detail – nothing gets past you!
- Tech-savvy mindset with the ability to quickly master accounting software and new systems.
- Outstanding communication and interpersonal skills, with the ability to collaborate across all levels of the organization and a true team-first attitude.
- Strong analytical skills and a knack for working with numbers – you love digging into reports and making sense of the data.
- Highly professional, confidential, and able to juggle multiple tasks at speed without sacrificing accuracy.
- Proficiency in Microsoft Office (Excel, Word, Outlook) is a must – with intermediate Excel skills ready to shine; experience with CargoWise and Oracle is a bonus!
- A true team player who thrives in a collaborative, fast-paced, and diverse environment, building strong relationships across all levels.
- Takes full ownership of their work, demonstrating accountability, initiative, and a commitment to achieving shared goals and delivering high-quality results.
This is a full-time permanent role based in our Parnell office. You will have the right to live and work in New Zealand or Australia at the time of applying. The successful candidate may be subject to undergo a Police Check and/or Pre-Employment Drug Test.
Additional Information
Our NPDL Contribution:
- Competitive benefits package (salary and annual bonus) …and breakfast supplies
- Opportunity for development and internal mobility
- Wonderful Giving - allows you to donate company money to causes of your choice
- Wonderful Neighbour - spend a day in the community helping with various service projects
- Company focused on wellness and health – basic life and medical insurance for staff who are eligible
Ready to take the next step in your finance career? We'd love to hear from you!
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