Customer Service Representative
Asset Management Network Ltd (AMN) is a Seaview, Lower Hutt-based company specialising in the job management of insurance glass claims.
AMN handles thousands of commercial, house-building, and auto-glazing jobs every week across New Zealand and Australia.Our Customer Service Champions receive calls/referrals from various sources, allocate the jobs to the appropriate glazier, and ensure compliance with our high service levels.
We are not your average call centre. We manage jobs from beginning to end, including accurate checking and data entry of supplier quotes, purchases, and customer sale information, providing plenty of variety.
As an integral member of our team, you will be able to demonstrate the following attributes:- Good all-around office experience
- Intermediate Microsoft Office suite skills
- Great interpersonal skills with a positive attitude
- Excellent problem-solving, analytical, numeracy and computation skills
- Clear phone manners and good diction
- Good written communication
- Immediate start desirable (but not essential)
- Mondays - Fridays, between 7.30 am to 5.30 pm,
Your standard work hours will be 40 hours per week, eight hours per day. We work on a no-surprises basis and will ensure you know your scheduled shifts well in advance.
In return, we can offer you a fun and interesting job in a recently refurbished office right next to the Hutt River mouth, in a convenient Seaview location, with easy car parking and a competitive salary.Once trained, we can offer a flexible working-from-home / office arrangement.
If you have the passion and knowledge to join our team, please apply today!
Please note you must hold a valid NZ Work visa or NZ Residency/Citizenship.Please email kylie.watters@masterglaziers.co.nz with a current CV and cover letter outlining why you would be the best candidate for the position.
If you are short-listed, the recruitment process will include a face-to-face or video interview, online assessment testing, and reference checking.
Asset Management Network LtdApply now for this role or get more information by contacting Kylie Watters.