Legal Assistant - Student recruitment compliance

This role supports end-to-end file administration, document preparation, client communication, and compliance processes to ensure client matters progress efficiently and accurately.

1. Client Service & Communication

• Act as a first point of contact for clients via phone, email, and in-person/online meetings.
• Gather initial client information and supporting documentation, and assist with onboarding.
• Coordinate appointments, interpreter support (if required), and follow-ups.
• Provide clear updates to clients under direction of the Director / Licensed Immigration Adviser

1. File Administration & Coordination

• Open and maintain client files, ensuring accurate record-keeping and version control.
• Manage workflows, deadlines, and reminders for visa submissions, RFIs, medicals, and other time-sensitive tasks.
• Coordinate document requests and ensure evidence is received, saved, and labelled correctly.
• Prepare file notes, call notes, and meeting summaries for the Director/Licensed Immigration Adviser

1. Document Preparation & Drafting Support

• Assist with collating and formatting supporting documents (e.g., checklists, declarations, client statements) under supervision.
• Compile and divide application, ensuring completeness and consistency.
• Review and check documents for accuracy (names, dates, passport details, financial figures, forms consistency) and flag issues for correction.
• Assist with translating or explaining requirements to clients (where applicable).

1. Compliance & Quality Control

• Support adherence to internal processes, confidentiality obligations, and professional standards.
• Ensure client consents, authority forms, engagement documents, and required identity checks are completed.
• Maintain secure handling of personal information and sensitive documents.
• Assist with audits/spot checks of files and ensure all documentation is stored correctly.

1. General Office & Director Support

• Manage calendars, meetings, and task allocation between the Director and advising team.
• Assist with invoicing support, receipt collection, and basic administrative tasks (as required).
• Maintain office templates, document libraries, and file management systems.

• Strong attention to detail and high accuracy with documents and data.
• Excellent written and verbal communication skills.
• Strong organisation skills and ability to manage multiple deadlines.
• Professional, discreet, and client-focused manner.
• Ability to follow instructions and work collaboratively with the Director/Licensed Immigration Adviser
• Confident using Microsoft Office / Google Workspace and document management tools.
• Comfortable in working with different communitiy groups and nationalities.

• Relevant qualification in legal practice - Level 7 or above
• Or at least 3 years work experience in an immigration, legal or professional services
• Understanding of NZ immigration file processes and evidence requirements (advantageous).
• Ability to work in a fast-paced environment with changing priorities.
• Multilingual ability in Korean, Chinese, or Vietnamese (spoken and written) will be advantageous.
• Must have legal work rights in New Zealand.
• Minimum 30 hours per week

Only selected candidates will be contacted.