Customer Care Specialist - Casual
Casual Position in the heart of Wellington City
- Work amongst a fun, vibrant team
- Opportunities for you to advance your skills
VTNZ Support Office in Wellington City are looking for a customer-focused Customer Care Specialists to join their team on a casual basis.
The role:As a Customer Care Specialist, you will provide customers with professional, friendly, and efficient processing of VTNZ services. You will have strong customer service skills and a 'can-do, will-do' attitude. You won't shy away from owning a customer enquiry and following it through to resolution.
You will be involved with some products that are being rolled out now, as well as aiding our wider team with new initiatives and innovations in products and services, so a desire to learn and contribute is really valued!
You will work amongst a tight-knit team, and a broader team of product managers, sales and marketing specialists. Given this is a casual role, you will work as and when needed within the hours of 7am to 7pm Monday to Friday and 9am to 4pm on Saturdays including regional public holidays (but not national).
You will be:
- Great with customers first and foremost
- Good phone manner and written/oral communication skill
- Experienced using all the standard PC suites
- Flexible, adaptable, and comfortable working with variable workload ebbs and flows
- Comfortable working with deadlines and a fast-paced environment
If you have any queries, please feel free to contact Natasha on 027 290 1318 or email careers@vtnz.co.nz
At VTNZ we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.
We are screening applications as they come in, so please apply today.