Service Desk Analyst
Wellington
Please Quote Reference Number 13002
- Excellent entry level role in the IT industry to build upon your skills
- Must be based in the Wairarapa
- Join our small, friendly team at Ohnyx
Our reputation and high level of service is made possible by our awesome team.
We're looking for someone who is wanting to start or further their career in the IT world. This job is key to client happiness. You will be responsible for communicating, recording, and remotely resolving inbound client requests. The ideal candidate would be someone who wants to achieve, contribute towards a positive team culture, aim to solve clients problems in a manner which is satisfying for them and us.The MSP business is varied, and will get anyone across a multitude of industries.
About you:- Looking for a good team culture
- Enjoy talking with clients
- Have experience or training in the IT industry
- Experience with the Microsoft 365 ecosystem would be ideal
- Enjoy troubleshooting
- Excellent communication skills
- Understand what 'excellent customer service' is and be able to demonstrate it
- A consummate team-player that can add value to the business operations
- Professional, with a 'can-do' attitude
- Adaptable and quick to learn new systems
- Possess excellent attention to detail
- Take pride in your work environment and the work of your teammates
- Able to work well under pressure and meet deadlines as they arise
- A friendly team environment with support right there for issues requiring escalation
- Broad range of options for training and development
- Wellness policy with staff benefits
- This is a full-time role
- Requires driver's licence and car
- Requires the right to work in NZ
This role is based in the Wairarapa, and applicants will need to be based here or be willing to relocate.
If this sounds like the job for you, please apply including a cover letter telling us why you would be the perfect fit and attach a copy of your CV.
Please note that only those with full NZ working rights will be considered for this role.
Please Quote Reference Number 13002
Wellington
of contact at our busy service desk, working alongside our experienced advisor to keep things running smoothly.
You’ll be supporting a tight-knit team of seven awesome mechanics who are skilled, down-to-earth, and take real pride in their work. We are all...
Wellington
HOURS OF WORK:
Monday & Tuesday: 8.30am to 5pm
Sunday: 9am to 4pm
Public Holidays: 8am to 4pm (if they fall on a Mon, Tues or Sun)
• Your application MUST include a cover letter along with a copy of your CV
KEY RESPONSIBILITIES INCLUDE:
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