General Manager (Retail)
This is a high-responsibility leadership role focused on overseeing daily operations, managing people, and maintaining profitability. This role requires dynamic and adaptable individuals capable of managing complex logistics and staffing, as our Special Events division which contributes significantly to the company’s revenue.
Your normal work routine will revolve around The Auckland Night Market which operates in 7 days a week in 7 different locations. Applicant must be flexible with work location.
Monday: Kelston Night MarketTuesday: Mt Wellington Night Market
Wednesday: Botany Town Centre Night Market
Thursday: Henderson Night Market
Friday: Papatoetoe Night Market
Saturday: Pakuranga Night Market
Sunday: Silverdale Night Market
See: https://aucklandnightmarkets.co.nz/ for more information.
Applicants will be working at least 4 of the Auckland Night Market (ANM) locations per week.Shifts will total at least 30 hours a week and can go up depending on staffing requirements.
Operations may start as early as 2:00pm and end as late as 1am.
Throughout the year you will also operate in many special events and food/cultural festivals around Auckland, these events can be at Event Centres, Stadiums, Fields, Parking lots etc. Depending on the organizers of the events.
What are your responsibilities:Tasks Include:
- Organises and controls the operations of a retail trading establishment.
- Determining product mix, stock levels and maintaining service standards
- Formulating and implementing purchasing and marketing policies, and setting prices
- Maintaining records of stock levels and financial transactions
- Controlling selection, training and supervision of staff
- Ensuring compliance with occupational health and safety regulations
- Setting up food pop up store for market and multiday events
- Responsible for cash handling and managing POS sytems.
- Managing our mobile food units.
- Coordinate stock, logistics, and cash handling systems to meet operational targets.
- Monitor KPIs and customer satisfaction to continuously improve performance.
- Building positive relationships with customers during order taking process to contribute to building our brand equity in New Zealand.
- Liasing/Coordinating with events organisers to secure trading events throughout the year.
- Minimum 2 years’ experience in a in café, quick-service, or mobile food retail.
- Experience managing mobile food units or high-volume special event operations.
- Experience in QSR Franchise operations and SOPs.
- Strong understanding of multicultural customer service.
- Capability to operate under limited supervision and lead small teams independently.
- Strong analytical and problem-solving skills.
- Functional experience with petrol generators and events power supply
- Physically fit
- Have reliable transportation to get to and from work.
You must be flexible to work rostered shifts that can be any day from Monday to Sunday
You will be reporting directly to the finance manager as well as the company director. You will have a minimum workload of 30 hours per week and can possibly be needed to work up to 55 hours a week during special events/food festivals during the year.Due to the nature of the hospitality industry, the Employee may be required to work on public holidays. Remuneration will be 24-35/hour. To Apply: Please submit your CV to hiringspudsters@gmail.com and a brief cover letter outlining your relevant experience.
Only shortlisted candidates will be contacted. Applicants must currently be in New Zealand and legally entitled to work.