Operations Assistant / Vehicle Groomer

We are currently seeking an Operations Assistant to join our team. This is a full-time position offering an average of 40 hours per week, with the possibility of additional hours during the busy summer season. The role also requires flexibility to cover occasional shifts, including working every third weekend (Saturday and Sunday from 8:00 AM to 12:00 PM).

If you are a proactive, organized individual with strong time management skills and a passion for delivering excellent customer service, this could be the perfect opportunity for you. In this customer-focused role, quick thinking, attention to detail, and a positive attitude are essential.

1. Customer Service: Provide outstanding service both over the phone and in person, ensuring customers receive a seamless and positive experience.
2. Administration: Process payments, receipts, branch banking, and handle credits or refunds as required.
3. Vehicle Grooming: Maintain high standards of grooming and presentation for vehicles to ensure they meet customer expectations.
4. Problem Solving: Manage complex or changing information, exercising sound judgment and a solution-oriented approach to resolve any issues that arise.
5. General Operations Support: Assist with various operational tasks and ensure smooth day-to-day running of the branch.

1. Resilient and Calm Under Pressure: Ability to stay composed and focused while managing multiple tasks in a fast-paced environment.
2. Organizational and Time Management Skills: Strong ability to prioritize tasks and meet deadlines effectively.
3. Customer-Focused: Excellent communication skills, both verbal and written, with a commitment to delivering high-quality customer service.
4. Tech-Savvy: Comfortable using computer systems and various software tools to process transactions and manage tasks.
5. Problem-Solving Ability: Quick thinker with the ability to resolve challenges efficiently and independently.
6. A Can-Do Attitude: Positive and proactive approach to work with a strong team orientation.

1. Applicants must have NZ residency or a valid NZ work visa.

As part of our team, you will have the opportunity to work with a passionate, hardworking group of professionals who are dedicated to excellence in customer service. If you're looking to grow your career and take on a new challenge in an energetic and supportive environment, we want to hear from you!

Apply now to take the next step in your career as an Operations Assistant/Vehicle Groomer!