Accounts and Customer Service Administrator

We're seeking a highly organized and customer-focused Accounts and Customer Service Administrator to join our friendly Penrose team. As a key member you'll be responsible for managing our accounts admin and providing top-notch customer service to our clients.

• Manage accounts payable and receivable, ensuring accurate and timely transactions
• Process invoices, payments, and credit notes with precision and attention to detail
• Reconcile accounts and resolve any discrepancies

Essential Requirements:

• Strong accounts administration skills with experience in a similar role
• Proficiency in Xero accounting software (essential)
• Some customer service experience

Customer Service:

• Provide exceptional customer service to our clients, responding to queries and resolving issues promptly
• Build strong relationships with customers, understanding their needs and providing solutions
• Collaborate with our sales team to ensure seamless customer interactions

Our Ideal Candidate:

• Passionate about delivering outstanding customer service
• Friendly, approachable and responsive to customer needs
• Ability to work in a team environment and support colleagues
• Strong communication and interpersonal skills

What We Offer:

• Competitive salary
• Opportunity to work with a dynamic and growing company in the adhesives industry
• Collaborative and supportive team environment

If you're a detail-oriented and customer-focused individual with strong accounts administration skills and Xero experience, we'd love to hear from you! Apply now with your resume and cover letter.