Retail & Clinical Naturopath / Practitioner
Matakana Pharmacy and PracPharm Clinic are looking for a Retail & Clinical Naturopath / Natural Health Practitioner to join our growing integrative health team. This is a unique opportunity to work within a boutique pharmacy environment that specialises in premium practitioner-only supplements, functional health support, and personalised wellness consultations.
We are looking for someone who is confident both in clinic and in a retail setting to assist with queries regarding natural health supplements, commercially aware, and genuinely excited about helping customers make informed, safe, and effective product choices.
We at Matakana Boutique Pharmacy and PracPharm Clinic are one of New Zealand’s fastest-growing and largest integrative pharmacy teams. We are located in the picturesque Matakana region, only about 35 minutes north of Albany, Auckland, a stone throw from the famed Omaha beach.
Our ethos and mission is to help drive a healthier New Zealand by removing barriers to high-quality healthcare and increasing accessibility to everyone.We believe that wellness is not just about the medications and supplements we take, but also about how we feel, how we look, how we sleep and dozens of other daily decisions and traits. We dream to offer a environment that drives you to be your healthiest self.
Whether this is through offering evidence-based advice, exceptional customer service built on listening, understanding and empathy, or access to premium practitioner-grade supplementation at highly competitive prices.
As an integrative pharmacy, we are passionate about supporting safe and appropriate supplement use alongside prescription, over-the-counter and pharmacy-only medicines. Privacy, safety, and trust are central to every customer interaction, whether in-store, online, or through PracPharm Clinic.
This is a hybrid role combining retail natural health support, clinical consultation, practitioner dispensary management, and customer follow-up.You will work directly with customers both in-store and online, helping them navigate supplement options, practitioner-only products, wellness protocols, and general natural health enquiries.
The role includes: Providing high-quality natural health advice in both retail and clinic environments to customers & patients.
Conducting booked natural health consultations both in person and via telehealth.Supporting customers with practitioner-only supplement enquiries.
Screening for medication interactions, contraindications, suitability and ensuring patient safety regarding supplement choices.
Helping build tailored supplement recommendations and wellness plans.
Completing clear consultation notes and customer follow-up.
Managing and maintaining the practitioner dispensary.
Assisting with stock control, merchandising, and product education.
Continuous professional development through training and upskilling.
Supporting content ideas for customer education, product launches, and campaigns.
We are looking for someone who is warm, professional, proactive, and confident in both a clinical and retail setting.The ideal candidate will have:
A qualification in naturopathy, nutrition, herbal medicine, or a related natural health field. Experience of 3 years is preferred but not essential.
Strong knowledge of vitamins, minerals, herbal medicine, gut health, stress support, women’s health, immune support, and general wellness. Specialised practitioners are welcome to apply.
Experience with practitioner-only or premium supplement brands.
Confidence speaking with customers and converting enquiries into appropriate product recommendations both in retail and clinical settings.
A safety-first approach, especially around medications, pregnancy, breastfeeding, children, and complex health conditions.
Excellent communication, customer services and note-taking skills.
A genuine interest in integrative healthcare.
A polished, professional manner.
We can offer: Flexible part-time or full-time options for the right candidate.
Competitive hourly rate based on experience (above market rate).Performance incentives linked to consultation activity, customer follow-up, and gross-profit contribution.
Access to leading practitioner-only and premium supplement brands.
Strong staff discounts across premium brands.
Ongoing product education and supplier training. All training costs are covered.
A boutique, high-quality retail and clinical environment. Own clinical office is provided.
RemunerationWe offer a competitive package for the right candidate, including:
Base hourly rate: dependent on experience.
Performance incentives: available for consultation activity, customer follow-up, and contribution to natural health growth