Store Manager

D & G Supermarket, is a busy, 24-hour convenience store in Whangarei, Northland, is committed to providing essential groceries, snacks, and beverages to our community at any hour. We pride ourselves on offering convenience, value, and excellent customer service in a welcoming environment.

We are seeking an experienced Store Manager to oversee daily operations, lead our team, and ensure a well-organized, customer-focused shopping experience.

Key Duties:

• Strategically plan and organize all aspects of store operations to ensure efficiency, profitability, and compliance with company policies and regulatory standards.
• Develop and manage store budgets, monitor key financial indicators, and implement cost-saving initiatives to meet or exceed financial performance goals.
• Establish effective pricing strategies that balance competitiveness with profitability.
• Oversee stock forecasting, ordering, and inventory control to reduce shrinkage and maximize margins.
• Design and execute innovative marketing campaigns and promotional activities, using market trends and sales data to boost customer engagement and drive revenue growth.
• Exercise strong control over financial performance, expenses, compliance, and operational processes to ensure sustainable business growth and continuous improvement.
• Recruit, train, and supervise staff, fostering a motivated, customer-focused team through clear communication, coaching, and performance management.
• Uphold high standards of customer service by addressing escalated issues promptly, ensuring a positive shopping experience that builds customer loyalty.
• Ensure full compliance with health, safety, employment, and legal requirements, maintaining a safe and secure environment for staff and customers.

Work Hours and Pay:

• Minimum of 30 hours per week.
• Hourly rate: $27.00 – $34.00

Other Requirements:

• Minimum of 2 years of relevant work experience.
• Availability to work in rotating shifts, including weekend and nights.
• Strong interpersonal, organisational, and time management skills.
• Physically capable of standing for extended periods in a fast-paced environment.
• Reliable, proactive, and detail-oriented.
• Strong problem-solving skills with a methodical approach to tasks.