Assistant Manager Restaurant, Auckland Airport
The opportunity
Delaware North New Zealand is seeking a full-time Assistant Restaurant Manager to join our Oma Artisan Bakery & Café team at Auckland Airport. In this hands-on leadership role, you'll oversee the day-to-day operations of a high-volume airport venue, delivering exceptional guest experiences while leading, developing and motivating a diverse team.This is an exciting opportunity for a people-focused hospitality leader who thrives in a fast-paced environment and is passionate about service excellence.
Reporting to the Operations Manager, you'll play a key role in driving performance, fostering a positive team culture, maximising revenue opportunities and ensuring operational standards are consistently met.
If you are ready to step into a leadership position where your ideas are valued and your contribution makes a real impact, we would love to hear from you.
What we offer- Competitive salary: $67,200 to $84,000
- Permanent, Full Time employment: 40 hours per week
- We are accredited to offer sponsorship to foreign applicants
- Free staff car parking
- Enjoy exclusive discounts on food and drinks across our outlets
- Airport ASIC pass provided
- Reward and Recognition program
- Training and development opportunities
- Career pathways across our global network of resorts, airports and stadiums
- Act as shift leader, supervising service flow and team activity during trading hours
- Support smooth opening, trading and closing procedures
- Deliver and reinforce service standards, product quality and brand presentation
- Provide hands-on assistance to the team during busy service periods
- Respond to customer queries and complaints in a professional and timely manner
- Support onboarding, training and on-the-job coaching of team members
- Maintain clear communication across front and back-of-house teams
- Assist in ensuring compliance with food safety, duty management, licensing and workplace health & safety standards
- Support stock control processes, including ordering, receiving, stocktakes and wastage monitoring
- Assist with cash handling procedures, POS accuracy and daily operational reporting
- Escalate incidents, breaches or operational issues in line with company policies
- Contribute to achieving labour, cost and service performance targets
- Licence Controller Qualification Certificate (LCQ), Duty Managers Certificate (DM) – Highly preferred but not mandatory
- Food Safety Certificate
- 2-3 years previous experience in a team leader or supervisor role within a café, bar, or restaurant
- Demonstrated experience in customer service and team coordination
- Exposure to shift management, team member training, or opening/closing responsibilities
- Familiarity with POS systems, inventory processes, and basic reporting
- Flexibility to a work a variety of shifts over a rotating roster (Mon – Sun between 12am to 11:59pm)
The application period will close on 22/05/2026, unless a successful qualified candidate is identified sooner.
Who we are
Auckland International Airport is a vibrant hub connecting New Zealand to the world, offering travellers a wide range of dining options to suit every taste and schedule. From quick-service cafés for a coffee on the go, to bars and full-service restaurants for a relaxed meal, the airport provides convenient choices from breakfast to dinner.Among our popular food and beverage outlets are Little Italy Pizza Kitchen, Orleans Chicken & Waffles, and Tea Garden, each providing unique experiences for travellers on the go. Passengers can enjoy fresh food, refreshing drinks, and comfortable spaces designed to make their journey more enjoyable.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you.We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.Delaware North is an equal opportunity employer.
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