Dental Receptionist
Auckland
About the Practice and the Role
Our practice is a progressive, fully digital general dental clinic, equipped with state-of-the-art technology and supported by an experienced team of clinicians and support staff. We are looking for a dependable and professional Front Office Coordinator to join us on a permanent full-time basis, with some flexibility in working hours.
Familiarity with EXACT dental software will be an advantage; however, full training will be provided.- Key Responsibilities
- Provide general administrative support and manage all front desk operations.
- Welcome patients warmly, manage patient records, and maintain accounts accurately.
-Handle incoming phone calls and emails, including follow-up and confirmation calls.
- Liaise with ACC, WINZ, and MOH regarding patient bookings and claims.
- Process payments and assist with financial payment plans.
- About You
- Prior dental reception experience in New Zealand is highly desirable (though not essential).
-Strong organisational and time management skills, with the ability to prioritise tasks and work effectively in a fast-paced environment.
- Excellent communication and customer service skills – professional, friendly, and confident both in person and over the phone/email.
-A proactive and fast learner who shows initiative, adaptability, and self-responsibility.
- Additional Information
Applicants must have New Zealand residency or a valid New Zealand work permit.
Auckland
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