Sales Operations Specialist - Order Management

We’re looking for an adaptable team player with strong problem-solving skills who thrives in a fast-paced environment and maintains a seamless customer experience in IT distribution.

As a Sales Operations Specialist, you'll collaborate with our Operations Team Leader to manage order fulfillment, inbound freight, and relationships with vendors, internal teams, and customers. If you're detail-oriented, a problem-solver, and passionate about IT distribution, we want you on our team! Key Responsibilities:

Oversee end-to-end order transactions, including fulfillment and invoicing Manage operational transactions and periodic billing Support commercial and finance teams on operational matters

Ensure timely order delivery and resolve issues Address customer queries, disputes, and special requests Collaborate with internal and external stakeholders to enhance customer value

Handle high volumes of customer requests and daily EDI activities Manage month/quarter-end commitments and inbound freightSkills & Experience: SAP and ticketing tools experience

Intermediate Excel skills Proficiency in Microsoft Office Attention to detail and problem-solving abilities

Previous corporate office experience (ideally in IT distribution) Strong written and verbal communication skills Ability to manage multiple tasks and meet deadlines under pressure

Personal Attributes: Positive, proactive attitude Strong communication and analytical skills

Detail-oriented and committed to excellence Quick learner with the ability to work independently under pressureWe offer ongoing career development, a supportive and inclusive work environment and health and wellbeing benefits. Join our award-winning team at Westcon and make a difference in IT distribution.

Ready to bring your skills to a dynamic, fast-paced environment? Apply today to become our next Sales Operations Specialist!