Inpatient Receptionist
- Fixed term position, until September 2026
- We are seeking an experienced Receptionist to join our Inpatient Receptionist team at Health New Zealand
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
As a successful Receptionist, you will be key in offering reception and administrative responsibilities to the team in a very busy environment. The successful applicant must be methodical in approach, highly organised, flexible, and desire to be a supportive team member.They must also have excellent customer service skills.
Day to day you will be welcoming patients and visitors, answering the telephone answering any inquiries, and liaising with the Medical Team. Data capturing of patient flow. Assisting patients with completing necessary forms and documentation.Keeping a clean and calm reception area in a busy environment.
Click here to view the position description.
About the Service
Inpatient Receptionist is committed to front desk operations in the wards, responsible for greeting, admitting, discharging, transfer of patient staying within the ward and managing patient records. They ensure the smooth running of the reception area and provide essential support to healthcare staff and our success is driven by the care of patients and their whanau.
About Hamilton
Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts.With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities.
The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support.
Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. Explore the stunning Hamilton Gardens, home to themed gardens from Italy to Asia, or visit the Waikato Museum to delve into the region's rich history.The city also boasts the Hamilton Zoo, where you can walk through an aviary filled with native birds. Hamilton is a lively hub, with a variety of cafes, restaurants, and bars, along with events like rugby, cricket, and the famous National Agricultural Fieldays and Balloons over Waikato festival.
With its vibrant atmosphere and proximity to outdoor adventures, Hamilton is an ideal place to live and work.
For more information on living and working in Waikato click here
About you
Skills and experience you'll need to be considered for the role:
- Excellent communication skills
- Strong customer service focus
- Ability to work autonomously and within a team environment
- Office skills, previous clerical and hospital experience
- Excellent time management and organisational skills
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click 'Apply online' or apply via our Waikato Careers website by clicking here.
All applications must be submitted through our online careers' portal before 11:59 pm on 2 June 2025. If you have any questions about the role, please contact Shivani Kulkarni at Shivani.Kulkarni@TeWhatuOra.govt.nz.
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.