Service Manager - Queenstown
Queenstown Cleaners Ltd is a well-known locally owned and operated commercial cleaning company servicing Otago region for the past 20 years for a diverse selection of Customers.
We have exciting opportunities for 5 people in Service Manager positions to join our highly motivated team based in Queenstown, Alexandra, Wanaka, and Dunedin. The Service Manager will take pride in maintaining a professionally presented, and safe environment for our staff and customers.
The necessary attributes for the role are:
o Must be punctual, energetic and be able to work unsupervised.o Ideally from a managed facility, cleaning, and hospitality background with Supervision or Management experience.
o A qualification is not necessary but maybe advantages for people with less experience.
o Applicants should have a high level of management and organizational skills.
o Early morning starts required with availability to work weekends and public holidays with flexible working hours.
o A good understanding of managing and motivating multicultural staff in a team to provide leadership towards achievement of satisfied customer.
o A good understanding of English necessarily, Hindu, Spanish and Portuguese would be an advantage.
o Applicants must be able to pass a Drug Test and have a full driver’s license.
The successful candidate will be responsible but not limited for:
o Communicate with clients to ensure that they are satisfied with the services offered and resolve any difficulties that the clients may face.o Identifying and resolving staff problems to maintain great client outcomes.
o Interview and hire employees as required.
o Manage inventory, ordering and delivery of all necessary equipment for the service.
o Ensuring tasks and timesheets are accurate for payroll processing.
o Issue relevant cleaning materials and equipment to cleaners as required.
o Monitor the performance of cleaners and conduct training for low performers.
o Quality assurance reporting for each site.
o Ensure staff adhere to health and safety policies.
Minimum 40 hours per week and salary Range $58000 to $68000 Applicants for this position should have NZ residency or citizenship.
If you are looking for an opportunity to join a team that is committed to providing an exceptional service, we want to hear from you.