[ref. z53058922] Reception/ Bookings Team Member - Queenstown
Role starting prior to October 2025.
We are a horse trekking company located near the small mountain townof Glenorchy, 45 minutes drive from Queenstown. A magical place to
live and work. We provide fun and educational rides where safety comes
first. For most of our customers this is a once in a lifetime
experience.
Reception/Bookings Team Member
The Role: Meet and greet our wonderful Guests with a cheery and can-do attitude
Checking and answering emails appropriatelyA mind for safety, ensuring all guests are fitted with safety gear and given briefings
Cleaning and tidying all guest areas
Creating and sorting media for photo packs and social media
This is an active and varied role. We are looking for a long-term, full-time team member. ?We foster a caring, positive team environment with a chance to join in with and learn Parelli Natural Horsemanship from a professional, qualified instructor.
Key tasks and responsibilities:
Guest check in, fitting of safety gear for all guests, pre-ride safety briefing
Photo pack creation.
Supporting the guiding team to achieve outstanding and safe customer experiences.
Requirements:
Prior experience in an equine business
Previous experience with booking software, Rezdy
Any additional certifications in book keeping or reception welcome
Good management skills and work ethics
Positive and progressive attitude
Strong leadership and ability to inspire
Exceptional customer service
What you can expect from us- minimum of 30 hour week guarantee
- yearly salary (min 35K, max 50K)
- support in your education
- help to grow in the role
Some knowledge of horses and horsemanship is a plus, but we can offer training for the right candidate.
To apply please email your CV and cover letter to felica@lighthorseadventures.com. Please include your available start date and a current contact number.