Enterprise Leader - People & Business Servicesat Inland Revenue Te Tari Taake -

apartmentInland Revenue Te Tari Taake placeAuckland calendar_month23/12/2025

The opportunity

Ara Whiwhi MahiAt Inland Revenue, our Enterprise & Integrity Services (E&IS) group harnesses the full potential of our people, platforms and partnerships to deliver smarter, faster and more impactful services for our customers, both internally and externally.

We are deeply connected to the needs of our people and organisation to design services that are intuitive and efficient: using data and technology to anticipate needs; making full and smart use of the tools, technology and capabilities we have available; and empowering IR teams to adapt and thrive in a changing landscape.The shape of the E&IS leadership team has recently been reviewed to ensure a clear and collective focus on guiding the organisation as we introduce digital innovations and extract maximum value from our current tools and practises.

As a connected team we work together to deliver what the organisation needs, and ensure we provide a responsive, seamless, resilient, future-focused and integrated suite of services and support functions.About our team

Mō mātouThe Enterprise Leader People & Business Services will bring together a group of critical internal delivery functions that provide our people with the tools, capabilities and workplace they need to do their jobs.The People & Business Services group works in partnership with leaders across the business to understand the environment, resources and assistance our people need to meaningfully do their work, and then to deliver seamless support, tools and services directly or via trusted suppliers and partners across all aspects of IR's workforce experience.

The group also has an important role at a system level and maintains key cross-government relationships on behalf of Inland Revenue.This is a large group, which encompasses employment and people management, technology services, enterprise services management, commercial and procurement services, workplace facilities, property, health and safety practices, business resilience, and corporate systems management functions.About you

MōuAll of the E&IS Enterprise Leaders are expected to demonstrate the following:Digital literacy capability: this acknowledges the rapidly changing digital environment and its expected impacts on the way we work.

We expect these leaders to understand and be open to emerging technologies, new tools and ways of working.Customer advisory capability: this reflects the requirement for these positions to deliver seamless end-to-end service, supporting the business to operate as efficiently as possible.To be successful in this role you will also bring the following:Experience working with an executive leadership team to understand and fulfil their requirements, and the ability to translate the needs of an organisation and its people into current and future service requirements, balancing feasibility with demand.Experience in leading the design and delivery of fit-for-purpose corporate services within a large organisation, balancing levels of service with in-time requirements and cost and effort constraints.Strategies and tactics to ensure the right combination and interaction of automation, tools and on-point advice and expertise is provided, taking a customer perspective.The ability to ensure commercial and procurement frameworks, policies, processes and services act effectively as relevant, targeted and coherent enablers for decision-making and activity across the organisation.Experience in the deployment and integration of new tools, services and practices, and the ability to oversee the organisational change management associated with that.The ability to lead and reinforce the connections between common processes and systems, and to provide confidence in the quality and continuity of these key functional areas.Apply here

Tono maiDoes this sound like you?

Have we piqued your interest?

Please apply online with your CV and use your cover letter to describe your relevant experience and outline why this opportunity particularly appeals.

If you have any questions, please contact irdcareers@ird.govt.nzAt Inland Revenue, we have made a long-term commitment to focus on diversity, equity and inclusion, reflecting a culture where staff and customers from all walks of life feel valued and respected.

We demonstrate whanaungatanga, manaakitanga and mahi tika, showing how we relate to, work with and value people.If you need accessibility assistance at any point in the application process or would like to know more about what accessibility and inclusion means to us, please call 0800 775 247 to leave a message and a member of the team will be in touch.Applications close at 5pm on Tuesday, 20 January 2026Interviews will be held week commencing 26 January 2026.

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